I Just Want to Be Able to Send Invites Again
Resend an Invitation
One time yous've added members to your roster they'll take an invitation condition of either not sent, pending, or accepted. You tin tell the difference past looking at your roster list.
Sent the invites already? You'll see a checkmark for those who accept accepted and joined the team, or a Resend Invitation push if they haven't accepted nonetheless.
If you opted not to send out invitations when you created or imported your roster members, you'll desire to invite them at some point. You may fifty-fifty need to resend invitations in cases where the invited member lost, forgot, or only needs a reminder to accept their invite.
- Click the Roster tab
- Click Invite to Join or Resend Invitation
- Select each member that y'all'd similar to ship or resend an email invitation to join the team
- Members with no email accost entered cannot be sent an invite to join the team and will be unable to take advantage of the squad information within TeamSnap
- Click Ship invitations
Important Things to Know about Resending Invitations
Administrators may receive requests from members to Resend an Invitation. Use the tips the below to help identify the correct path to assist your members connect or re-connect with the team.
Invitation Not Received
If the roster member has non received the invitation email that was sent, attempt verifying that the email accost is typed correctly on the roster profile, update if necessary and resend. If you lot have confirmed that email address is right and typo free, you may need to have the recipient bank check to brand sure that the electronic mail invitation is not in their junk/spam folders.
Invitations are 1 time use
A single invitation cannot be used multiple times. Each contact will demand a unique invitation to join the team. If a team fellow member is needing to invite an additional family member or contact, upwardly to 10 contacts can be added to a single roster profile.
Contacts/Family unit Members require an invitation
If you see a bank check mark adjacent to the main profile on the roster, it is possible that there are uninvited or pending invitations for Contacts under the roster member. To double check, click the roster member name on the roster and await for the Invite to Bring together or Awaiting Invitation button to send the invitation. To view ALL of the awaiting or uninvited contacts you MUST click on the roster member name, not the edit push. Hint: if you accept a person on the roster that says that they are receiving emails from the team but they do not see the team when they login, check to make sure that are invited and have the invite.
Member inverse electronic mail address
If you lot update the email address in the email spot for a contact that has a checkmark next to their proper name on the roster or contact contour, this volition not ship an invitation. It will simply change where team emails are delivered. If the member needs to update their account email accost, they would simply update their account email to the new email address.
Member has new device
New device. No problem. All a team member needs to do is install the TeamSnap app and login with the account that is connected with the team.
Orange triangle on mobile
On the mobile app, the equivalent of Invite to Bring together and the Invitation Pending status is indicated with an orangish triangle (caution) symbol. To ship or resend on the mobile app, tap edit on next to the contact name displaying the orange triangle, tap relieve to send the invitation.
Source: https://helpme.teamsnap.com/article/614-how-to-resend-an-invitation
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